Application Support

High Availability Asterisk Cluster (HAAC)

High Availability Asterisk ProfesionalIf you are thinking of deploying Asterisk in a mission critical role (Call Center, Banking, Medical, Legal, etc...) we can help design, install and configure a High Availability Asterisk Cluster to fit your specific needs.

High Availability Asterisk Cluster

We have Asterisk engineers on hand that have extensive real world experience deploying High Availability Asterisk Network Clusters. Once in production our Asterisk network clusters require no human intervention during the fail-over process, everything is transparent and happens automatically, giving you peace of mind. This is also an advantage when it comes to server maintenance. Need to service a server, no problem, turn it off and have at it, the secondary Asterisk server will be activated automatically and your users won't even notice.

Contact us today and you'll be amazed at how much better you sleep at night.

VICIDIAL

VICIDIAL is a set of programs that are designed to interact with the Asterisk Phone system to act as a complete inbound/outbound call center suite (Predictive Dialer). AsteriskAgent has a team of VICIDIAL experts waiting to serve you.

Remote & On-site installation available.

FreePBX

FreePBX is a standardised implementation of Asterisk that gives you a GUI to manage your system. If you have looked into Asterisk, you would know that it does not come with any built in programming. You cannot plug a phone into it and make it work without editing configuration files and writing dialplans. FreePBX simplifies this by giving you a pre-written set of dialplans that allow you to have a fully functional PBX in no time.

SugarCRM

SugarCRM, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance.

SugarCRM

Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

Remote & On-site installation available.

Astbill

AstBill is not only a web-based, user friendly billing interface for Asterisk. It is also a Asterisk configuration and GUI management tool and a standardized implementation of Asterisk using REALTIME and static configuration as you please.

AstBill

Remote & On-site installation available.

HylaFAX

HylaFAX is an enterprise-class system for sending and receiving facsimiles as well as for sending alpha-numeric pages. The software is designed around a client-server architecture. Fax modems may reside on a single machine on a network and clients can submit an outbound job from any other machine on the network. Client software is designed to be lightweight and easy to port.

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AsterFAX

With AsterFax and Asterisk, you can send and receive faxes using your standard email client without having to install any software on your desktop. AsterFax simply translates a normal email message into a fax message for sending faxes and back the other way when receiving faxes.

AsterFax

To send a fax you simply enter the destination phone number in the 'To' address, compose your email message and click the Send button. It's that easy.

Remote & On-Site installation available.

QueueMetrics

QueueMetrics lets you monitor your call center in real time - what your agents are doing, how many calls are waiting in each queue, how much time has been spent in each stage of call handling. You can barge-in to selected calls and view agents displays remotely. You can also set alarm conditions and have QueueMetrics report them graphically.


Contact Us: info@asteriskagent.com


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